System Features & FAQ

Explore every capability baked into the platform and get instant answers to the rollout questions restaurants ask most often.

System Features

Everything you need for a complete digital menu SaaS platform

Multi-Tenant Architecture

Complete restaurant isolation with individual dashboards, menus, and order management.

  • Restaurant registration & login
  • Individual dashboards
  • Strict tenant isolation
  • JWT authentication

Table & QR Management

Dynamic table creation with automatic QR code generation for each table.

  • Dynamic table creation
  • QR code generation
  • Supabase storage integration
  • Bulk QR generation

Menu Management

Complete CRUD operations for categories and menu items with images and dietary filters.

  • Category management
  • Item CRUD operations
  • Image support
  • Dietary filters

Order Management

Complete order workflow from pending to finished with real-time updates.

  • Order status workflow
  • Real-time updates
  • Order statistics
  • Rejection reasons

Printer Integration

Built-in ESC/POS command generator with downloadable payloads for kitchen displays.

  • ESC/POS printing
  • Multiple printer support
  • Automatic printing
  • Payload download API

3D UI & Animations

Modern glassmorphism design with 3D hover effects and smooth animations.

  • Glassmorphism design
  • 3D hover animations
  • TailwindCSS styling
  • Responsive design

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Questions teams ask before deploying

From onboarding timelines to printer reliability, this FAQ highlights the details restaurant groups care about most when rolling out a multi-tenant QR ordering platform.

Onboarding typically takes under 15 minutes. Tenant creation seeds menu templates, generates table QR codes, and provisions secure API keys automatically.

  • Brand assets + theme synced instantly
  • QR packs downloaded as PDF/PNG bundles
  • Admin invited with pre-scoped permissions

Yes. Customers scan a table-specific QR code and land on a responsive web interface that inherits each venue's branding, with no installs or login friction.

  • Cart persists while browsing categories
  • Dietary + allergen filters respected globally
  • Orders sync to the correct table/kitchen route

We stream ESC/POS payloads over WebSocket, retry on failures, and expose a webhook so you can mirror tickets to any third-party kitchen display.

  • Payload previews with paper-saving format
  • Auto-failover to email/PDF delivery
  • Printer heartbeat monitoring inside dashboard

At the tenant level you get drill-down dashboards, while HQ teams can export cross-venue KPIs, top sellers, and prep bottlenecks with a single query.

  • Live revenue + order heatmaps
  • CSV, webhook, and Supabase direct access
  • Role-aware widgets to reduce noise

Every request passes through a tenant-aware middleware that enforces Supabase Row Level Security and scopes JWT claims before touching business logic.

  • JWT rotation + refresh safeguards
  • Per-tenant file buckets with signed URLs
  • Audit log export for compliance reviews

We ship weekly improvements, provide 24/7 incident alerts, and include a dedicated success engineer for chains rolling out to more than five locations.

  • Shared Slack bridge for kitchens + HQ
  • Printer + QR asset refresh on request
  • Priority escalation playbooks